Delivery Information

Thank you for supporting our small, independent business. We put love and care into wrapping and packing your order. We only ever use sustainable packing materials and you can recycle our packaging after use - yay! Here's everything you need to know about delivery options and costs. 

CHRISTMAS DELIVERIES & LAST ORDER DATES:

The last order date for gifts to arrive for Christmas Day with Standard Delivery is Monday 19th December and with Next Day Delivery is before 1pm on Tuesday 20th December. 

We are offering a FREE upgrade to Tracked24 for all Standard Delivery (inc. FREE Delivery) online orders and you will receive a tracking link via email to be able to locate and track your parcel at any time.

Royal Mail has planned strikes in December 2022.  These are the anticipated dates affected and we recommend shopping early to avoid disappoint! 

    • Friday 9th December 
    • Wednesday 14th December 
    • Thursday 15th December
    • Friday 23rd December
    • Saturday 24th December

We do not close over the seasonal holidays, apart from Christmas Day, Boxing Day and New Year's Day, so all orders will be processed in the normal way... and packed full of seasonal joy! 

STANDARD DELIVERY:

UK delivery is £3.95 using Royal Mail Tracked48. Orders will be dispatched within 3-5 working days. 

FREE STANDARD DELIVERY:

A little Nautical Niceness goes a long way, that's why orders over £50 will receive FREE Royal Mail Tracked48 delivery. Orders will be dispatched within 3-5 working days.

NEXT DAY DELIVERY:

This is available for £8.95 via Royal Mail Next Day Delivery on orders placed before 1pm Tuesday to Thursday. Orders placed after 1pm, will be sent the following working day (exc. Fri/Sat/Sun). 

ART EXCLUSIONS:

Wall art is dispatched within 7-12 working days for unframed art prints and 3-6 weeks for framed art with an additional cost to cover the glass safe box and courier delivery. If framed art is available in our stores, we will of course dispatch sooner and you can email us or phone us (01803 835075) to check about an urgent requirement or gifting need for art.

INTERNATIONAL DELIVERY:

Right now, as standard, we only dispatch orders within the UK. If you have a special request to ship outside of the UK, please contact us at customerservices@bertandbuoy.com and we'll see if we can help!