Delivery Information

Thank you for supporting our small, independent business. We handcraft much of what you see and often we make to order. We put love and care into wrapping and packing your order. We only ever use sustainable packing materials and you can recycle our packaging after use - yay! Here's everything you need to know about delivery options and costs. 

STANDARD DELIVERY: UK delivery is £3.99 using Royal Mail Tracked48. All orders over £100 will receive FREE Royal Mail Tracked48 delivery (excluding framed art which is sent via ParcelForce). Orders for blankets, mugs and sculptures will be dispatched within 5 working days - art takes a little longer, but it's worth the wait!

ART EXCLUSIONS: Wall art is dispatched within 15 working days for unframed art prints and 3 to 6 weeks for framed art with an additional cost to cover the glass safe box and courier delivery (this is pre-selected on the dropdown at the latest rates). If art is available in our gallery or studio, we will of course dispatch sooner and you can email us to check about an urgent requirement or gifting. 

INTERNATIONAL DELIVERY: Right now, as standard, we only dispatch orders within the UK. If you have a special request to ship outside of the UK, please contact us at customerservices@bertandbuoy.com and we'll see if we can help!